NIRAS-WWB Technical Proposal for Preferred Provider for MEF/GGSF TAF
NIRAS: Your Trusted Partner for Frameworks and Facilities
At NIRAS, we have a long and successful track record of managing Helpdesks, Facilities and Framework Contracts for various clients, such as the EU, Sida, Norad, AFD, Danida and MFA Finland.
We have delivered more than
short-term assignments
countries covering a wide range of sectors and themes.
We understand that each client has different needs and preferences when it comes to managing frameworks and facilities. That is why we offer tailor-made solutions that suit your specific requirements and expectations. We have the experience, the knowledge and the capacity to handle all aspects of the call-off processes, from administration and logistics to technical assistance and quality assurance.
The Technical Assistance Facility will be run according to our key guiding principles, that all contribute to successful implementation of high quality technical assistance.
Principle 1
We will execute with flexibility, responsiveness and adaptability through our global presence, our strong backstopping and our digital tools
We understand that each client has different needs and preferences when it comes to managing frameworks and facilities. That is why we offer tailor-made solutions that suit your specific requirements and expectations. We have the experience, the knowledge and the capacity to handle all aspects of the call-off processes, from administration and logistics to technical assistance and quality assurance.
NIRAS Virtual Management Hub (VMH) supports project management, process flows, and quality assurance for the Technical Assistance Facility. The VMH integrates various digital tools, such as our Facility Management System (FMS), Monitoring and Evaluation System (M&E), file repository, CV database, and online communication tools.
It centralises all project-management, administrative and coordination tasks under the contract, from online process management, to filing and M&E. The VMH enables coordination, backstopping, and knowledge sharing among the Core Team, the Project Manager, and other stakeholders. The VMH also allows for flexibility and adaptability in responding to the demands and needs of the PMs and FPIs.
With NIRAS Framework Management System (FMS) Software, management of call-offs within frameworks, helpdesks and facilities each call-off process is systematically managed.
Once we receive the call-off in our system, we can easily keep an overview of tasks and workflow, indicators, rapid recruitment of qualified experts, ensure quality and enable monitoring and evaluation.
Principle 2
We will promote the demand for the Technical Assistance Facility services and pursue commitment through our proactive approach
From our experience, it's crucial that the Facility's services are well-understood and seen as relevant by PMs and PFIs to generate demand. The Facility must emphasize ownership through demand-driven services while also increasing awareness of its offerings.
In this regard, we consider important to have a proactive approach. Establishing and maintaining communication and good working relationships with TAFM and PMs will be a high priority to ensure shared situational understanding throughout the Facility period.
Principle 3
We respond quickly and with the right expertise
We know the importance of finding and mobilising the right expertise for every assignment. Through the NIRAS Expert Database, our consortium has access to more than 50,000 associated consultants covering a wide range of expertise in human rights, private sector development, civil society, finance, gender, democracy, justice and peacebuilding.
Principle 4
We will design results-oriented actions, through our solid Monitoring, Evaluation and Learning (MEL) and knowledge management system
We focus on achieving outcomes by carefully crafting our support, guidelines, evaluations, studies, capacity building, and information sessions. Our goal is to deliver services that are not only relevant and effective but also sustainable after the Facility's term ends. We have strong capabilities in tailoring interventions to meet clients' priorities, driven by our comprehensive Monitoring, Evaluation, and Learning (MEL) system.
Over the past five years, we've conducted over 400 MEL assignments worldwide, at various levels from global policy to programmatic and project-specific evaluations. Our work helps make complex processes clear and provides evidence to enhance performance, impact, and efficient use of aid resources. Our broad experience includes detailed evaluations and learning assignments across numerous sectors, giving us deep insights into what drives success and the best practices to follow.
Principle 5
We will apply a rigorous quality assurance and control through our comprehensive backstopping services
As part of our operations, we always apply rigorous quality control in our expert selection processes and delivery systems. Our quality assurance team will be involved systematically at the different stages of the Technical Assistance Facility and at the project management, action and facility levels to ensure quality delivery and embedded lesson learning.